Welcome to Ilana Plug. By accessing or using our website, products, or services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using Ilana Plug’s website, services, or products, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree, you must not use our website or services.

2. Products and Services

Ilana Plug offers smartphone accessories, home devices, and gaming accessories. We make every effort to provide accurate product descriptions and pricing; however, we do not guarantee that product descriptions or other content on our site are error-free.

3. Ordering & Payment

  • No Electronic Payments: Ilana Plug does not accept electronic payments, including credit/debit cards, online banking, or digital wallets.

  • Orders must be completed through approved offline payment methods, such as cash on delivery or bank transfer (where specified).

  • By placing an order, you confirm your understanding and acceptance of these payment restrictions.

4. Shipping & Delivery

  • Delivery times are estimates and not guaranteed.

  • Ilana Plug is not responsible for delays caused by third-party shipping providers.

  • Please ensure accurate shipping information; Ilana Plug is not liable for undelivered packages due to incorrect details.

5. Returns & Refunds

  • Returns or exchanges are only accepted for defective or damaged products.

  • Refunds will be processed according to our inspection of the returned item.

  • Ilana Plug reserves the right to reject returns that do not meet our return policy criteria.

6. Intellectual Property

  • All content on our website, including logos, images, and product descriptions, is the property of Ilana Plug or its licensors.

  • Unauthorized use of our content is strictly prohibited.

7. Limitation of Liability

  • Ilana Plug is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our liability for direct damages shall not exceed the purchase price of the product in question.

 

8. Changes to Terms

Ilana Plug may update these Terms and Conditions at any time. Continued use of our website or services constitutes acceptance of the updated Terms.

9. Contact Information

For questions regarding these Terms and Conditions, please contact us:
📧 [email protected]